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Rental Conditions

Rental Conditions

Do I need an international driver's license if I have a foreign driver's license?

Driving licences from EU/EEA countries are usually valid in Norway. For driving licences from countries outside the EU/EEA, especially those without Latin letters, an international driving licence may be required. Check the applicable rules at Statens Vegvesen or contact us.

Does the car have to be returned with a full tank? How much does it cost if you have to fill it?

No, you do not need to fill the tank before returning. We take care of this and only charge you for the fuel we fill, with no additional service charge for the actual filling.

Is it allowed to smoke in the rental car?

No, all our cars are smoke-free. A cleaning fee will apply if the smoking ban is violated. This is because the next tenant may be allergic.

Are there any restrictions on where the car can be driven (e.g. dirt roads, winter closed roads)?

Normal driving on a public road or on a road open to general traffic is permitted. Use on private/bad roads or roads where there is a risk of damaging the undercarriage or where it is not physically accessible to the car is not covered by the insurance. Check the rental conditions where other exceptions are described or ask us.

What happens if I get a parking ticket or speeding ticket during the rental period?

The tenant is fully responsible for all fines and fees incurred during the rental period. We will pass on the claim to you, often with an administration fee in addition.

Is it allowed to bring pets in the rental car?

As a general rule, pets are not allowed for the sake of allergy sufferers. Exceptions can be made upon request and additional cleaning may be required. Ask us in advance.

What driver's license do I need to rent the different types of cars?

For passenger cars and vans up to 19 m3, it holds a regular driving license class B. For larger trucks, a driver's license class C1 is required. Minibuses 10-17 seats require a driver's license D1 and personal digital driver's license for registration of the driving. Minibuses D1 have an alcohol lock, mouthpiece can be obtained on request.

Can more people drive the car? Does it cost extra to add a driver? What requirements apply to them?

Yes, you can add extra drivers. There may be a fee per additional driver. All drivers must meet our age and driving licence requirements and must be registered in the lease.

Is there a limit to how many miles are included in the rental price? How much does it cost per extra mile?

The number of included kilometers per day/week/month varies. The price for the mileage overtaken is indicated in the lease agreement or quote. Ask us if you are unsure.

How old do you have to be to rent a car, and how long do you have to have a driver's license?

For passenger cars and vans up to 5m³: At least 21 years of age and have had a driving licence for 3 years. For larger vans (over 5m³): At least 23 years and have had a driving licence for 3 years.

Where can I find their moving calculator app?

You can find our convenient moving calculator on our website under “Moving Guide”. It helps you calculate the size of the moving truck you need.

How can I get more information about the rental conditions?

Full details of the rental conditions can be found on our website. We are always available to answer any questions and ensure you feel safe throughout the rental process.

What happens if the vehicle is damaged due to negligence?

If damage occurs due to negligence or breach of lease terms, we would be happy to have a dialogue to find a solution. The tenant may in some cases have to cover a larger portion of the damages, but we are always open to finding a fair solution for both parties.

What kind of costs can be incurred during the tenancy?

Besides the agreed rental price, there may be charges related to tolls, ferries, photo-recorded parking, unrefueled or charging. We offer easy handling of these through predictable payment methods.

What happens if the vehicle needs maintenance during the rental period?

The lessee is responsible for ensuring that the vehicle is in good condition during the rental period, including replenishment of oil, cooling water and air pressure. If you are unsure about maintenance, you can always contact us for guidance and assistance.

If there are costs for oil or other, of course, we will cover this. Be sure to bring a receipt to us.

What happens in case of delayed return of the vehicle?

We understand that plans are subject to change and in case of delay we ask that you inform us in advance. We offer flexibility, but we must inform you that delay may affect discounts and deals, and possibly also lead to additional costs.

Is it necessary to refuel before returning the vehicle?

Yes, we ask that the vehicle be returned with the same fuel level as on delivery, unless otherwise agreed. This ensures an easy and hassle-free return process.

How to deal with any damage to the vehicle during the lease?

The lessee is responsible for the vehicle during the rental period. Damage incurred, including any vandalism or theft, will be documented and assessed. We always strive to be prompt with damage checks, usually within 48 hours of the vehicle being returned, for an easy and quick follow-up.

What is the rental period of the vehicle?

The rental relationship applies to the vehicle specified in the contract, and the rental period is agreed in advance. The vehicle must be returned within the agreed time. To ensure a simple process, we can offer flexibility with regard to any changes to the rental period. If you want to extend the rental period, this can be agreed with us in advance.

What are the rental conditions of Bergen Biludlejning?

Duration of the tenancy.

The rental relationship relates to the vehicle mentioned on the cover of this contract in the

time period specified. The vehicle must be returned at the agreed time at the latest.

The lessee bears full responsibility for the vehicle until the vehicle is returned in accordance with paragraph 2.

Final damage check by the lessor is only to be considered as carried out after the lessor has had the vehicle washed. The lessor is not bound by a specific time limit for this, but will endeavour to have the damage check carried out no later than 48 hours (2 days) after the vehicle is returned. The time runs within the regular opening hours of the outdoor rental station. In the case of returning the vehicle outside the landlord's own rental station, e.g. when returning to a workshop, company or other address, the time of 48 hours (2 days) will initially run from the time the vehicle arrives at the landlord's own rental station within the rental station's regular opening hours. If the landlord can prove with time-stamped photographs that the damage has occurred during a particular tenancy, a claim for damages may be brought at any time after the tenancy, but not later than 6 months after the termination of the tenancy.

If there is a factual reason, the lessor may demand the vehicle returned at an earlier date than the agreed date.

The lessee may demand the reason stated without this having any bearing on the obligation to return the vehicle. The lease can be extended by prior agreement with the landlord.

The lessor has the right to collect the vehicle after the expiration of the agreed rental period, cf.

Chapter 13 of the Enforcement Act, cf. § 13-1. The costs associated with this are covered

of the tenant. In case of exceeding the agreed time of return or other gross violation of

rental conditions, any discount, insurance or special agreement may be cancelled by the landlord.

2. Responsibilities of tenants

During the rental period and until the vehicle is returned to the lessor, the lessee bears all responsibility for the vehicle and its use.

The tenant is obliged to pay the following:

  1. The rental price as agreed in the lease agreement.
  2. Insurance premiums as agreed in the lease agreement.
  3. Price for mileage traveled as agreed in the lease agreement.
  4. Not refueled.
  5. Price for one-way rental if this is agreed in the rental contract
  6. Any costs related to the return transportation of the vehicle if this is returned to a place other than agreed.
  1. The lessor may require the lessee to provide security for the vehicle and for the financial liability arising from the tenancy. The security can be provided in the form of a reservation on a debit/credit card, bank deposit, Vipps transfer or any other form of security that may be agreed between the parties. The Renter accepts that the Lessor may charge the Renter's debit/credit card reservation for rental amounts based on time and mileage, tolls and other fees or charges as well as fuel and any repairs.
  2. Any cost related to tolls, road pricing, ferry costs or the like with the addition of VAT (25% for tolls and 12% for ferries) and the margin the lessor may calculate.
  3. Parking fees or other charges, fees, charges or other charges in which the car owner (lessor) is jointly and severally liable with the driver (lessee). The tenant is responsible for paying the parking fee directly to the parking operator.
  4. Any damage to the vehicle during the rental period, including vandalism and theft, however limited upwards to any agreed deductible. However, it is calculated
    a deductible per case of injury.
  5. In addition to damages, the tenant is also financially responsible for special cleaning — inside and out — of particular/particularly soiled vehicle, e.g. cleaning after dogs or smoking, or after driving on oil gravel, fresh asphalt/road markings, clay, mud or other interior or exterior dirt requiring extraordinary work.
  6. Deprivation at the rates of insurance companies, that is, the loss the lessor suffers as a result of the vehicle being out of traffic.
  7. If, in the event of damage, the tenant has acted negligently, has violated the rental conditions or the Road Traffic Act, he may have to pay a larger part of the damage than the agreed deductible stipulates.
  8. In case of intent, gross negligence or gross violation of rental conditions or road traffic laws, the tenant will have to be fully financially responsible for the damage.
  9. The landlord's expenses for the recovery of the tenant's obligations, including all legal fees for the recovery of such amounts. In case of late payment, late interest is accrued under the Act on Interest on Late Payment of December 17, 100 1976, from maturity and until payment occurs.

    Tenant duties

3.1. Obligation to investigate

The lessee is obliged, as far as possible, to examine the vehicle immediately after it has been presented to the lessee and take at least a picture from each side of the vehicle in order to document any damage to the vehicle before it is put into use. This should also be done when the lease is terminated, preferably also with a picture of the km condition and a receipt for refueled fuel.
The lessee is obliged to familiarize himself with the rules that apply to the rented vehicle in particular and Norwegian traffic rules in general.
Foreign renters have a special duty to familiarize themselves with relevant driver's license regulations and rules with regard to alcohol/drug use and traffic.

3.2. Duty of maintenance

During the rental period, the lessee shall ensure that the vehicle is maintained with regard to lubricating oils, cooling water, tire pressure and the like. In case of doubt about maintenance, the landlord should be contacted.

3.3. Obligations with respect to the use of the vehicle

The lessee is obliged to treat and use the vehicle in a proper manner, and not:

    Disposal of the vehicle without having verified that the necessary permits to operate the vehicle are in possession with regard to the nature of the vehicle and its use.
  1. Take the vehicle out of the country, unless the written consent of the lessor is obtained.
  2. For a fee, carry passengers.
  3. Use the vehicle illegally or illegally, including, but not limited to, the following examples of unlawful use:
    Driving in an alcohol- and/or drug-affected and/or impaired state.
    Carry more passengers and/or heavier loads than the vehicle is registered for.
  4. Disturb or change your vehicle's odometer.
  5. Hand over the vehicle to others or leave it to be driven by a driver other than approved by the lessor.
  6. Use the vehicle for competition, speed testing or any other type of test drive.
  7. Use the vehicle for practice driving.
  8. Towing, pushing or moving other vehicle.
  9. Leave the vehicle unlocked or in such a way that it can be used by others.
  10. Fill the wrong fuel on the vehicle or otherwise contaminate the fuel.
  11. Remove the toll chip, or replace it with another chip.
  12. Secure, secure or pack cargo too poorly so that vehicles, people or surroundings are harmed.
  13. Exposing the interior to hot or sharp objects or liquids that can etch or set stains.
  14. Damage to the rim caused by driving with a flat tire.
  15. Park at rooftops where roof landslide signs have been set up or where there is obviously a risk of roof landslide.
  16. Using snow chains or other equipment in such a way as to damage the vehicle body or chassis.
  17. Drive the vehicle into something physically inaccessible with respect to the height, width or length of the vehicle. Run into protruding or overhanging objects.
  18. Drive into parking boom before it has opened.
  19. Driving on a road in poor condition without due care resulting in damage to the undercarriage.
  20. Driving on a beach causing damage by salt water and/or sand.
  21. Driving through flooded roads causing damage to the engine.
  22. Damage that occurs as a result of ignoring a warning light.
  23. Burn a clutch (which requires persistent poor use) or use the handbrake incorrectly.
  24. Drive off a public road or in an area closed to public traffic.
  25. Installation of unauthorized objects inside or outside the vehicle.
  26. Damage or costs resulting from locking the keys in the vehicle or losing the keys.
  27. Damage caused by leaving the windows open.

Damages arising from the above mentioned points in 3.3.1-19 are not covered by the agreed deductible limitation.

    Landlord's Duties

The lessor is obliged at the agreed time and at the agreed place to place the vehicle at the tenant's disposal.
The vehicle must be in good and regulatory condition and contain at least 20 litres of fuel or 60% recharged batteries for electric vehicles.
The lessor is obliged to keep the vehicle liability-insured in accordance with the rules of the Automobile Liability Act.

    Tenant rights

If the landlord significantly defaults on his obligations under the agreement, the tenant may terminate the lease. However, the landlord must be given reasonable opportunity to remedy the breach by rectification or re-delivery. If correction or re-delivery is not applicable or is not made within a reasonable time after the tenant has complained about the defect, the tenant may demand a proportionate reduction of the price. The tenant may claim compensation for the loss he suffers as a result of the landlord's default, insofar as the landlord fails to show that the default or the cause of it is due to an obstacle beyond his control which he could not reasonably be expected to take into account at the time of the agreement or to avoid or overcome the following of. Compensation for indirect losses, such as interruption of operations, deprivation, lost profits as a result of a contract with a third party falling out or not being properly fulfilled, or losses resulting from damage to other than the rental cars, cf. the criteria used in Section 67 of the Purchase Act, can only be claimed if the lessor has shown gross negligence or intent. The tenant loses his right to plead default, be it deficiency or delay, if he does not give notice to the landlord within a reasonable time after he has discovered or should have discovered the default.

Technical errors that may occur or come to the tenant's knowledge during the rental period, and which can be remedied within a time that is proportionate to the tenant's needs and the duration of the lease, do not give the tenant the right to cancel the tenancy. If the tenant nevertheless chooses to cancel the tenancy, the tenant will be responsible for the rent during the rental period, minus the time that would have elapsed for the repair. The renter is further responsible for the expenses incurred by the lessor in connection with having the vehicle brought back to the lessor's station. If repair cannot be provided within the said time limit, the lessor decides whether he will deliver a new vehicle to the lessee for the continuation of the tenancy or whether the tenancy shall be deemed to have ceased from the time when the lessor received notification of the relationship from the tenant. In this case, the lessor has the vehicle transported back at his own expense, and the lessor is then not liable for any losses or liabilities of the lessee.

    Disclaimer

The Lessor shall not be liable for damage to or loss of property left, stored or carried by the Renter or any other person in the vehicle. The Landlord disclaims any liability to the Tenant with respect to any loss of time, money or other that may arise out of, or have connection with the tenancy, beyond liability described above. The Lessor is not responsible for the installation of additional equipment such as ski racks, child seats, GPS etc. The lessee is solely responsible for ensuring that the equipment is installed correctly and in accordance with the regulations.

    Security and settlement

The lessor may require the lessee to provide security for the vehicle and for the financial liability arising from the tenancy. The security can be provided in the form of a reservation on a debit/credit card, bank deposit, Vipps transfer or any other form of deposit that may be agreed between the parties. The Renter accepts that the Lessor may charge the Tenant's debit/credit card reservation or deposit for rental amount based on time and mileage, tolls and other fees or charges as well as fuel and any repairs.

    Contract formalities

8.1 Changes
Additions to and changes to the lease terms in this Agreement are binding only if they are contained in a written agreement.

8.2 Choice of law
This contract is governed by Norwegian law.

8.3 Protection
The lessee adopts that the landlord's place of business is where the contract is concluded, i.e. contractual protection in accordance with the Dispute Laws § 4-5 (2), cf. § 4-6, as protection in the event of disputes arising in connection with the tenancy.