Driving licences from EU/EEA countries are usually valid in Norway. For driving licences from countries outside the EU/EEA, especially those without Latin letters, an international driving licence may be required. Check the applicable rules at Statens Vegvesen or contact us.
No, you do not need to fill the tank before returning. We take care of this and only charge you for the fuel we fill, with no additional service charge for the actual filling.
No, all our cars are smoke-free. A cleaning fee will apply if the smoking ban is violated. This is because the next tenant may be allergic.
Normal driving on a public road or on a road open to general traffic is permitted. Use on private/bad roads or roads where there is a risk of damaging the undercarriage or where it is not physically accessible to the car is not covered by the insurance. Check the rental conditions where other exceptions are described or ask us.
The tenant is fully responsible for all fines and fees incurred during the rental period. We will pass on the claim to you, often with an administration fee in addition.
As a general rule, pets are not allowed for the sake of allergy sufferers. Exceptions can be made upon request and additional cleaning may be required. Ask us in advance.
For passenger cars and vans up to 19 m3, it holds a regular driving license class B. For larger trucks, a driver's license class C1 is required. Minibuses 10-17 seats require a driver's license D1 and personal digital driver's license for registration of the driving. Minibuses D1 have an alcohol lock, mouthpiece can be obtained on request.
Yes, you can add extra drivers. There may be a fee per additional driver. All drivers must meet our age and driving licence requirements and must be registered in the lease.
The number of included kilometers per day/week/month varies. The price for the mileage overtaken is indicated in the lease agreement or quote. Ask us if you are unsure.
For passenger cars and vans up to 5m³: At least 21 years of age and have had a driving licence for 3 years. For larger vans (over 5m³): At least 23 years and have had a driving licence for 3 years.
You can find our convenient moving calculator on our website under “Moving Guide”. It helps you calculate the size of the moving truck you need.
Full details of the rental conditions can be found on our website. We are always available to answer any questions and ensure you feel safe throughout the rental process.
If damage occurs due to negligence or breach of lease terms, we would be happy to have a dialogue to find a solution. The tenant may in some cases have to cover a larger portion of the damages, but we are always open to finding a fair solution for both parties.
Besides the agreed rental price, there may be charges related to tolls, ferries, photo-recorded parking, unrefueled or charging. We offer easy handling of these through predictable payment methods.
The lessee is responsible for ensuring that the vehicle is in good condition during the rental period, including replenishment of oil, cooling water and air pressure. If you are unsure about maintenance, you can always contact us for guidance and assistance.
If there are costs for oil or other, of course, we will cover this. Be sure to bring a receipt to us.
We understand that plans are subject to change and in case of delay we ask that you inform us in advance. We offer flexibility, but we must inform you that delay may affect discounts and deals, and possibly also lead to additional costs.
Yes, we ask that the vehicle be returned with the same fuel level as on delivery, unless otherwise agreed. This ensures an easy and hassle-free return process.
The lessee is responsible for the vehicle during the rental period. Damage incurred, including any vandalism or theft, will be documented and assessed. We always strive to be prompt with damage checks, usually within 48 hours of the vehicle being returned, for an easy and quick follow-up.
The rental relationship applies to the vehicle specified in the contract, and the rental period is agreed in advance. The vehicle must be returned within the agreed time. To ensure a simple process, we can offer flexibility with regard to any changes to the rental period. If you want to extend the rental period, this can be agreed with us in advance.
Duration of the tenancy.
The rental relationship relates to the vehicle mentioned on the cover of this contract in the
time period specified. The vehicle must be returned at the agreed time at the latest.
The lessee bears full responsibility for the vehicle until the vehicle is returned in accordance with paragraph 2.
Final damage check by the lessor is only to be considered as carried out after the lessor has had the vehicle washed. The lessor is not bound by a specific time limit for this, but will endeavour to have the damage check carried out no later than 48 hours (2 days) after the vehicle is returned. The time runs within the regular opening hours of the outdoor rental station. In the case of returning the vehicle outside the landlord's own rental station, e.g. when returning to a workshop, company or other address, the time of 48 hours (2 days) will initially run from the time the vehicle arrives at the landlord's own rental station within the rental station's regular opening hours. If the landlord can prove with time-stamped photographs that the damage has occurred during a particular tenancy, a claim for damages may be brought at any time after the tenancy, but not later than 6 months after the termination of the tenancy.
If there is a factual reason, the lessor may demand the vehicle returned at an earlier date than the agreed date.
The lessee may demand the reason stated without this having any bearing on the obligation to return the vehicle. The lease can be extended by prior agreement with the landlord.
The lessor has the right to collect the vehicle after the expiration of the agreed rental period, cf.
Chapter 13 of the Enforcement Act, cf. § 13-1. The costs associated with this are covered
of the tenant. In case of exceeding the agreed time of return or other gross violation of
rental conditions, any discount, insurance or special agreement may be cancelled by the landlord.
2. Responsibilities of tenants
During the rental period and until the vehicle is returned to the lessor, the lessee bears all responsibility for the vehicle and its use.
The tenant is obliged to pay the following:
3.1. Obligation to investigate
The lessee is obliged, as far as possible, to examine the vehicle immediately after it has been presented to the lessee and take at least a picture from each side of the vehicle in order to document any damage to the vehicle before it is put into use. This should also be done when the lease is terminated, preferably also with a picture of the km condition and a receipt for refueled fuel.
The lessee is obliged to familiarize himself with the rules that apply to the rented vehicle in particular and Norwegian traffic rules in general.
Foreign renters have a special duty to familiarize themselves with relevant driver's license regulations and rules with regard to alcohol/drug use and traffic.
3.2. Duty of maintenance
During the rental period, the lessee shall ensure that the vehicle is maintained with regard to lubricating oils, cooling water, tire pressure and the like. In case of doubt about maintenance, the landlord should be contacted.
3.3. Obligations with respect to the use of the vehicle
The lessee is obliged to treat and use the vehicle in a proper manner, and not:
Damages arising from the above mentioned points in 3.3.1-19 are not covered by the agreed deductible limitation.
The lessor is obliged at the agreed time and at the agreed place to place the vehicle at the tenant's disposal.
The vehicle must be in good and regulatory condition and contain at least 20 litres of fuel or 60% recharged batteries for electric vehicles.
The lessor is obliged to keep the vehicle liability-insured in accordance with the rules of the Automobile Liability Act.
If the landlord significantly defaults on his obligations under the agreement, the tenant may terminate the lease. However, the landlord must be given reasonable opportunity to remedy the breach by rectification or re-delivery. If correction or re-delivery is not applicable or is not made within a reasonable time after the tenant has complained about the defect, the tenant may demand a proportionate reduction of the price. The tenant may claim compensation for the loss he suffers as a result of the landlord's default, insofar as the landlord fails to show that the default or the cause of it is due to an obstacle beyond his control which he could not reasonably be expected to take into account at the time of the agreement or to avoid or overcome the following of. Compensation for indirect losses, such as interruption of operations, deprivation, lost profits as a result of a contract with a third party falling out or not being properly fulfilled, or losses resulting from damage to other than the rental cars, cf. the criteria used in Section 67 of the Purchase Act, can only be claimed if the lessor has shown gross negligence or intent. The tenant loses his right to plead default, be it deficiency or delay, if he does not give notice to the landlord within a reasonable time after he has discovered or should have discovered the default.
Technical errors that may occur or come to the tenant's knowledge during the rental period, and which can be remedied within a time that is proportionate to the tenant's needs and the duration of the lease, do not give the tenant the right to cancel the tenancy. If the tenant nevertheless chooses to cancel the tenancy, the tenant will be responsible for the rent during the rental period, minus the time that would have elapsed for the repair. The renter is further responsible for the expenses incurred by the lessor in connection with having the vehicle brought back to the lessor's station. If repair cannot be provided within the said time limit, the lessor decides whether he will deliver a new vehicle to the lessee for the continuation of the tenancy or whether the tenancy shall be deemed to have ceased from the time when the lessor received notification of the relationship from the tenant. In this case, the lessor has the vehicle transported back at his own expense, and the lessor is then not liable for any losses or liabilities of the lessee.
The Lessor shall not be liable for damage to or loss of property left, stored or carried by the Renter or any other person in the vehicle. The Landlord disclaims any liability to the Tenant with respect to any loss of time, money or other that may arise out of, or have connection with the tenancy, beyond liability described above. The Lessor is not responsible for the installation of additional equipment such as ski racks, child seats, GPS etc. The lessee is solely responsible for ensuring that the equipment is installed correctly and in accordance with the regulations.
The lessor may require the lessee to provide security for the vehicle and for the financial liability arising from the tenancy. The security can be provided in the form of a reservation on a debit/credit card, bank deposit, Vipps transfer or any other form of deposit that may be agreed between the parties. The Renter accepts that the Lessor may charge the Tenant's debit/credit card reservation or deposit for rental amount based on time and mileage, tolls and other fees or charges as well as fuel and any repairs.
8.1 Changes
Additions to and changes to the lease terms in this Agreement are binding only if they are contained in a written agreement.
8.2 Choice of law
This contract is governed by Norwegian law.
8.3 Protection
The lessee adopts that the landlord's place of business is where the contract is concluded, i.e. contractual protection in accordance with the Dispute Laws § 4-5 (2), cf. § 4-6, as protection in the event of disputes arising in connection with the tenancy.