Bergen Biludlejning AS focuses on safeguarding and protecting our customers' privacy. We process personal data in accordance with the applicable legislation at all times, including in accordance with the Personal Data Act and the Personal Data Regulation.
Personal data is information and assessments that can be linked to you as a customer.
Our Privacy Policy describes what personal data we receive and collect when you book a car rental, as well as what we do to protect your personal data.
You should familiarize yourself with the content of this Privacy Policy. By ordering and using our services, you consent to our processing of personal data in accordance with this Privacy Policy and the framework established by applicable law at any time.
Bergen Biludlejning AS is responsible for the processing of Bergen Biludlejning AS.
Bergen Biludlejning AS processes the personal data you provide when you book a car rental with us. I.e., name, address, email address, mobile number, date of birth, credit card number and driver's license number.
We use the personal data to provide you with the rental car you have booked and to be able to manage the customer relationship, carry out the delivery and invoicing.
The creation of an order with Bergen Biludlejning AS will entail the processing of your personal data. When ordering, you must accept this privacy statement, which then implies that you have given consent for Bergen Biludlejning AS to process the personal data resulting from this privacy statement, cf. section 8 of the Personal Data Act. You can withdraw your consent at any time.
The personal data that will be processed is your full name, birth number, driver's license number, telephone number, payment card, email address and rental car registration number. The purpose of processing this personal data is to be able to manage your customer relationship with us in the best possible way adapted to you and your needs.
Among other personal data, we will record and store your information about rental time, rental amount, toll passes, fuel filling and mileage related to a rental relationship. Its purpose is to ensure the provision of the service with the calculation of costs associated with the tenancy. We also want to use this personal data in order to personalize the content of your profile. The personal data will also be used to compile statistics that we will use to improve and further develop our services.
We also collect and keep log data about which cars our users click or search on, in order to be able to learn what our customers are concerned about, improve vehicle availability. The information is also used to produce traffic statistics for, among other things, capacity planning.
We may also use your personal data to be able to tailor the content we offer to your interests, analyze consumption/market trends and improve our services.
On our website www.bergenbilutleie.no Cookies are used, so-called cookies. Cookies are used to make www.bergenbilutleie.no more user-friendly. We do not use cookies to collect sensitive personal information.
We use personal data to provide you with information about services that you may be interested in.
If you are or have been a customer of a service, you may, by the terms of the service, have consented to receive electronic communications as a customer. Bergen Biludlejning AS can then send you inquiries based on the consent you gave in this regard.
Bergen Biludlejning AS also uses e-mail and other digital communication channels for marketing to customers. This marketing is carried out in accordance with the legislation in force at all times. If you do not wish to receive such inquiries, you can opt out of this at any time free of charge.
If you are not or have been a customer, we will use electronic marketing, such as sending newsletters, if you have explicitly consented to receive such marketing requests.
We retain personal data in accordance with applicable law and have measures in place at all times to ensure the requirements of confidentiality, availability and integrity.
Your personal data will only be stored for as long as Bergen Biludlejning AS has a material need for this, and in any case no longer than what is required by the legislation in force at any time. When we no longer have a material need to store personal data, the data will be deleted or anonymised.
We will not disclose personal data relating to you or anyone in the same household to outsiders, except where the disclosure of the personal data takes place:
a. With the consent of the person to whom the information relates,
b. By virtue of a law or regulation given by virtue of law,
c. By order of a court or other authority, or
d. As part of payment collection, etc. where there are factual reasons.
However, the obligation of confidentiality does not prevent Bergen Biludlejning AS from making available the above personal data to those companies that, in agreement with Bergen Biludlejning AS, manage the technical or administrative operation of our services.
When we provide personal data to companies as mentioned herein, we ensure that these third parties comply with Bergen Biludlejning AS's requirements for the processing and use of personal data and the applicable legislation at all times.
Bergen Biludlejning AS may further provide third parties with access to accumulated and anonymised data.
You have the right at any time to access the information that Bergen Biludlejning AS has registered about you. You may also require rectification and erasure of personal data in accordance with applicable law.
We may change this Privacy Policy if:
a. The processing of personal data changes, or
b. Revision is deemed necessary due to changes in laws or regulations provided for by law.
Bergen Biludlejning AS will make any changes clearly visible, but we generally recommend that you read this privacy statement periodically when visiting our websites.
You can contact our customer service at tel. 55133132 or post@www.bergenbilutleie.no if you would like more information about our processing of personal data.
